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PhonePe and Paytm Collaborate with DoT to Prevent ₹200 Crore in Potential Fraud Losses

By Vrinda Chaturvedi , 10 October 2025
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Digital payment platforms PhonePe and Paytm, in collaboration with the Department of Telecom (DoT), have successfully averted potential financial frauds amounting to ₹200 crore. Utilizing the Fraud Risk Indicator (FRI) platform developed by the DoT, these platforms have frozen over 10 lakh accounts and blocked more than 48 lakh suspicious transactions. PhonePe alone contributed to preventing approximately ₹125 crore in potential fraud losses, while Paytm accounted for around ₹68 crore. This initiative underscores the effectiveness of collaborative efforts between the government and private entities in enhancing digital payment security.

Collaborative Efforts in Fraud Prevention

During the inaugural session of the India Mobile Congress (IMC), PhonePe co-founder Rahul Chari presented these findings to Prime Minister Narendra Modi. Chari highlighted that the FRI platform has been instrumental in identifying and mitigating fraudulent activities in real-time. By integrating this platform, payment apps have significantly bolstered their fraud detection capabilities, leading to substantial reductions in potential financial losses.

Impact on the Digital Payment Ecosystem

The implementation of the FRI platform has not only enhanced the security measures of individual payment apps but has also contributed to the overall integrity of the digital payment ecosystem in India. By proactively addressing fraudulent activities, these initiatives have fostered greater trust among consumers and stakeholders, promoting the growth and adoption of digital payment solutions across the country.

Future Prospects

Looking ahead, the continued collaboration between the DoT and digital payment platforms is expected to further strengthen the security infrastructure of India's digital payment landscape. By leveraging advanced technologies and data analytics, stakeholders aim to stay ahead of evolving cyber threats, ensuring a safe and reliable environment for digital transactions.

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