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Airports Boost Immigration Counters Ahead of Festive Season to Manage Passenger Surge

By Kunal Shrivastav , 18 September 2025
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Indian airports are increasing the number of immigration counters to accommodate the anticipated surge in passenger traffic during the upcoming festival season. With domestic and international travel expected to rise, authorities aim to reduce wait times, streamline passenger processing, and enhance overall airport efficiency. The expansion is part of a broader initiative to improve airport infrastructure and passenger experience, addressing seasonal congestion challenges. Analysts note that such measures are essential to support the aviation sector’s growth while ensuring safety and security standards. The move underscores India’s commitment to modernizing airport operations in line with rising travel demand.

 

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Increased Counters to Manage Festival Traffic

Airports across major Indian cities, including Delhi, Mumbai, Bengaluru, and Chennai, are adding additional immigration counters to handle the influx of travelers during festive periods. The initiative targets both domestic and international passengers, ensuring smoother processing and reducing congestion during peak hours.

Authorities are also deploying additional staff and technology-enabled solutions, including automated e-gates and biometric verification, to expedite clearance while maintaining security protocols.

 

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Passenger Experience and Efficiency Measures

The increase in immigration counters is expected to significantly improve passenger experience. Key benefits include:

Reduced Wait Times: Additional counters help manage long queues, especially during peak festival travel periods.

Efficient Crowd Management: Improved flow reduces congestion in arrival and departure halls.

Enhanced Safety and Security: Sufficient staffing and technology integration ensure compliance with security standards.

 

Airports are also coordinating with airlines to stagger flight schedules and minimize bottlenecks during peak travel windows.

 

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Strategic Importance for Aviation Sector

Festival seasons typically witness a surge in domestic and international travel, impacting airport operations and airline performance. By proactively increasing immigration capacity, airports aim to:

1. Support the aviation sector’s growth by handling high passenger volumes efficiently.

 

2. Strengthen India’s position as a competitive hub for international travel and tourism.

 

3. Improve operational metrics such as passenger throughput and turnaround times.

 

Such measures reflect a strategic approach to infrastructure management, combining human resources and technological tools.

 

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Policy and Infrastructure Initiatives

The enhancement aligns with broader government and airport authority initiatives to modernize India’s airport infrastructure. Key aspects include:

Expansion of terminals and passenger processing zones.

Integration of biometric and automated verification systems.

Coordination with airlines and immigration authorities for real-time capacity planning.

 

These initiatives are designed to accommodate growing air traffic while ensuring compliance with international aviation standards.

 

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Outlook

As India approaches the festive season, the proactive increase in immigration counters underscores the importance of efficient airport management. The measures are expected to provide travelers with a seamless experience, reduce congestion, and support the aviation industry’s performance during high-demand periods.

Analysts anticipate that continued investment in airport infrastructure and technology-driven solutions will further enhance operational efficiency, enabling India to manage seasonal travel surges while maintaining safety, security, and passenger satisfaction.

 

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  • Aviation
  • Immigration
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