India’s leading food delivery platforms, Zomato and Swiggy, have both increased their platform fees, a move expected to impact millions of frequent users across the country. While the increment is modest in absolute terms, the timing highlights the companies’ continued efforts to optimize revenue streams and offset rising operational costs. For consumers, the change means slightly higher order values, while for the platforms, it represents an essential lever to strengthen unit economics amid intensifying competition and increasing regulatory scrutiny.
