Swiggy

Swiggy, India’s leading food delivery platform, is witnessing rapid growth through its innovative “Swiggy Bolt” service, promising deliveries in just 10 minutes. This accelerated model leverages hyperlocal logistics, AI-powered route optimization, and a network of strategically positioned cloud kitchens to meet consumer demand for instant gratification. The service aims to transform urban food consumption patterns while enhancing operational efficiency and customer retention.

India’s restaurant industry is pushing for a fairer revenue-sharing model with food delivery aggregators such as Swiggy and Zomato, citing unsustainable commission rates that squeeze profit margins. The National Restaurant Association of India (NRAI) is reportedly in discussions with the platforms to establish a new framework that ensures greater transparency, equitable treatment, and long-term sustainability for both parties.

In a major stride toward simplifying business travel and expense management, MakeMyTrip’s corporate travel arm, myBiz, has partnered with Swiggy to integrate corporate meal solutions across its platform. The collaboration enables employees to order meals from Swiggy’s vast restaurant network and charge them directly to the company account, eliminating the need for reimbursements.

India’s leading food delivery platforms, Swiggy and Magicpin, have reported unprecedented growth in orders during the festive season, reflecting the evolving consumer behavior and digital adoption in the food industry. Swiggy recorded over 2.2 lakh orders in peak hours, with major urban centers leading demand, while Magicpin saw a 40% rise in vegetarian and thali orders during Navratri and a 2.5x increase in bulk and party deliveries post-festival.

India’s leading food delivery platforms, Zomato and Swiggy, have both increased their platform fees, a move expected to impact millions of frequent users across the country. While the increment is modest in absolute terms, the timing highlights the companies’ continued efforts to optimize revenue streams and offset rising operational costs. For consumers, the change means slightly higher order values, while for the platforms, it represents an essential lever to strengthen unit economics amid intensifying competition and increasing regulatory scrutiny.

In a bold stand against rising operational costs, restaurants in Namakkal, Tamil Nadu, have ceased food delivery services via leading online aggregators Swiggy and Zomato. The move, which took effect on July 1, follows a growing outcry among local restaurant owners over steep commission rates, delayed payments, and hidden advertising charges. Despite earlier warnings and attempts at negotiation, talks between restaurant representatives and the platforms failed, prompting the indefinite suspension of services.

Twid, a fintech innovator in the rewards-based payment ecosystem, has set an ambitious target to double its merchant partner network to 2 lakh by the close of FY25. The company, which recently surpassed the 1 lakh merchant milestone, collaborates with high-profile brands including Swiggy, Myntra, and MakeMyTrip. By converting reward points into a seamless, spendable currency, Twid is revolutionizing traditional loyalty programs.

Swiggy, the prominent food delivery and quick-commerce platform, has reported a significant rise in its consolidated net loss for the March quarter, reaching Rs. 1,081.18 crore, up from Rs. 554.77 crore in the same period last year. This sharp increase is attributed to the company's aggressive investment strategy in quick commerce and customer acquisition. Despite the widened losses, Swiggy's revenue surged to Rs. 4,410 crore, and its operational efficiencies led to improved EBITDA margins.

Swiggy’s ultra-fast delivery service, 'Bolt', has seen rapid expansion since its launch in October last year, now operational in over 500 cities across India. With at least 10% of all Swiggy orders currently being fulfilled via this 10-minute delivery model, the company is positioning 'Bolt' as a cornerstone of its growth strategy. This development contrasts sharply with rival Zomato—recently rebranded as Eternal—which has shuttered its own quick commerce initiative citing unviable economics.

In a significant move to promote cooperative brands, the Ministry of Cooperation has signed a memorandum of understanding (MoU) with Swiggy Instamart. This partnership aims to onboard cooperative dairy and organic products onto Swiggy’s e-commerce and quick commerce platforms. Through this initiative, Swiggy will create a dedicated "Cooperative" category, allowing consumers to access a variety of cooperative-developed products.